Legal Info

Privacy Policy

Key Information

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Company — referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy, refers to HG/DES.
  • Cookies — are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country — refers to the United Kingdom.
  • Device — any device that can access the Service such as a computer, a cell phone or a digital tablet.
  • Personal Data — is any information that relates to an identified or identifiable individual. We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.
  • Service — refers to the Website.
  • Service Provider — means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analysing how the Service is used.
  • Usage Data — refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website — refers to HG/DES, accessible from https://www.harrygeorge.design
  • You — the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Data

Collection, Cookies and Usage

Personal Data

When You submit a contact form on Our Website, We collect the following personally identifiable information:

  • First name and last name
  • Email address
  • Phone number (optional)
  • Enquiry type
  • Message content

By submitting the contact form, You confirm that You have read and agree to this Privacy Policy. We will only use the information You provide to respond to Your enquiry.

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service through a mobile device, We may also collect information such as the type of mobile device You use, its IP address, operating system, browser type, and other diagnostic data.

Tracking Technologies & Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
  • Web Beacons. Certain sections of our Service may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company to count users who have visited those pages and for other related website statistics.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your device when You go offline, whilst Session Cookies are deleted as soon as You close Your web browser. We use the following Cookies on Our Website:

  • Necessary / Essential Cookies
    Type: Session Cookies
    Administered by: Us
    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. Without these Cookies, the services that You have asked for cannot be provided.
  • Analytics Cookies
    Type: Persistent Cookies
    Administered by: Google
    Purpose: These Cookies collect information about how visitors use Our Website. We use this data to analyse and improve the Service. See the Third-Party Services section below for further details.

Data Handling

Retention, Security and Transfers

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We apply the following retention periods:

  • Contact Form Submissions
    Form data (name, email, phone, enquiry type, message): retained for up to 24 months from the date of submission to allow Us to handle follow-up correspondence and defend against potential legal claims.
  • Usage Data
    Website analytics data (cookies, IP addresses, device identifiers): up to 24 months from the date of collection. Server logs (IP addresses, access times): up to 24 months for security monitoring and troubleshooting purposes.

We may retain Personal Data beyond the periods stated above where required by legal obligation, to establish or defend legal claims, or due to technical limitations such as scheduled backup deletion cycles. When retention periods expire, We securely delete or anonymise Personal Data. Residual copies may remain in encrypted backups for a limited period and are not restored except where necessary for security, disaster recovery, or legal compliance.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means that information may be transferred to — and maintained on — computers located outside of the United Kingdom where data protection laws may differ.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy. No transfer of Your Personal Data will take place to an organisation or country unless there are adequate safeguards in place.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. Whilst We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.

Legal Obligations

Disclosure, Rights and Compliance

Your Right to Delete Your Personal Data

You have the right to request that We delete the Personal Data that We have collected about You. To make such a request, please contact Us using the details at the bottom of this page. Please note that We may need to retain certain information where we have a legal obligation or lawful basis to do so.

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us so that We can take steps to remove that information from Our systems.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Third Parties

Tools and Services We Use

Google Analytics (GA4)

We use Google Analytics 4 (GA4), a web analytics service provided by Google LLC ("Google"). GA4 uses cookies and similar tracking technologies to collect and analyse information about how visitors use Our Website. This information is used to compile reports and help Us understand and improve the Service.

The data collected by GA4 may include information such as Your IP address, browser type, pages visited, time spent on pages, and referring URLs. By default, GA4 anonymises IP addresses before data is stored — Google does not log or store full IP addresses of visitors to Our Website.

GA4 data is processed and stored by Google on servers that may be located outside the United Kingdom. Google participates in applicable data transfer frameworks and provides appropriate safeguards for international transfers.

You can opt out of GA4 tracking at any time by installing the Google Analytics Opt-out Browser Add-on. For more information on how Google uses data, please visit Google's Privacy Policy and How Google uses data from partner sites.

Webflow

Our Website is built and hosted using Webflow, a website platform provided by Webflow, Inc. When You submit a contact form on Our Website, the data You provide is transmitted to and stored on Webflow's servers. Webflow acts as a data processor on Our behalf and processes Your data only in accordance with Our instructions and their own data processing obligations.

Webflow's servers may be located outside the United Kingdom. Webflow complies with applicable data protection regulations and provides appropriate safeguards for international data transfers. For more information, please review Webflow's Privacy Policy.

Stay Informed

Policy Changes and Contact

Keeping You Updated

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, You can contact us: